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Love them or hate them, voice mail systems are a great way to free up staff time and ensure your callers always get an answer. Nothing says "we don't care" like a phone that just rings out. Voicemail and IVR Systems are there to cover the calls when you or your team can't. They can answer the call and guide the customer to the right department, they can comfort them while they wait and if nobody is available they can take a message and pop it in your inbox (and you don't have to pay them a salary either).

The perfect employee.

Never miss an opportunity.

We would all like to pick up calls from our customers straight away but it isn't always possible. You might be busy dealing with other customers, or you might have even gone home for the day. Never miss an opportunity with group or personal voice mail.

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Voicemail available on desk phone, smartphone or email.

Nobody likes having messages left all over the place. Our systems can unify your voice messaging in to your email inbox so all of your messaging ends up in one handy location. It is great if you are on the move and really easy if you need to forward it to a co-worker.


Give your callers the option.

Free up staff time and improve the customer experience with professionally recorded, efficient menus to direct your callers to the right department, you could also filter out some unnecessary calls by giving them useful information, such as opening times or directions.

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While you have their attention...

While customers are on hold, our systems can play them comfort messages so they know you care, you can also let them know where they are in the queue, and why not take the time to play them some sales & marketing information while you have their attention?


"if you can think of a way we could help your business then we would love to here from you, please click find out more to send us a message or request a call back below and we will arrange an appointment for someone to come to you to discuss your requirements, no obligation, no hard sell - that isn't our style. Just some honest, impartial advice based on our wealth of experience in the industry."

Gareth Worrall (Operations Director)

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Paragon Business Park, Chorley New Road, Bolton, BL6 6HG

Tel: 01204 69 1188

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