Call recording can be incredibly useful for small businesses, from improving staff training to resolving customer disputes. But it also comes with responsibilities. If you record calls, you must: • Notify callers that the call is being recorded • Only capture the information you need • Store recordings securely • Provide copies when requested • Have a clear privacy policy explaining: - Why you record calls          - How long you keep them          - Who can access t

At Converj Solutions, we believe technology should make your business simpler, smarter and more connected. Based in Bolton, we provide business communication and security solutions that support both small and large organisations across the UK. We work with a diverse client base, including family businesses, PLCs and fast-growing companies. Originally a telephone company, we have grown into a full-service technology provider, offering a wide range of business solutions, includ